Privacy Policy.
Discretion is the product
We know what you buy here is nobody's business. We collect the minimum needed to deliver your order, we never sell or share data for marketing, and nothing about our packaging, sender names, or payment references reveals what we sell.
What we collect
When you order or contact us: name, email, phone (optional), shipping address, order details, and support messages. We do not collect payment card details on this site.
Why we process it
To fulfil your order (contract), answer support requests, handle returns and withdrawal rights (legal obligation), and prevent fraud (legitimate interest).
Launch list and offers
If you join our launch list, we use your email only to send Playturn news and offers, based on your consent. Every email has an unsubscribe link, and you can also ask us to remove you via the contact page. We delete your address when you unsubscribe.
Who receives it
Our website host (Vercel), our form and email processing service, and the suppliers and carriers who fulfil and deliver your order receive only the data needed for their role — carriers see an address and a neutral parcel, not the contents.
Tracking
This site runs no advertising or analytics trackers. Your cart and your 18+ confirmation are stored only in your own browser.
Retention
Order data is kept as long as required for accounting and warranty obligations, then deleted.
Your rights
Under the GDPR you may request access, correction, deletion, restriction, portability, or object to processing. Contact us via the contact page; you may also complain to your local data protection authority.